Frequently Asked Questions
- How do I cancel my subscription/trial?
- How do you handle transactions and refunds?
- Is there live support or help?
- How can I contact you?
- Where do I indicate what I want you to hack?
- Where are you located?
Using the same email address you used to subscribe/purchase you can view, manage, or cancel your subscription through our customer portal
Our payment processor is Stripe. We do not store any payment information on our servers. All transactions are handled by Stripe. If you are not satisfied with our service, you can request a refund within 30 days of purchase.
I will personally answer any support related inquiries ASAP. I will guide you through setting up a trial, and or processing your refund or whatever else you may need. Our focus is on making sure you receive value from our services.
You can contact me through the contact form on this website.
During checkout, we ask you many details of the operation, such as URL's, NDA's (whether you need one or not). Even if you are not planning to buy today, we strongly recommend you visit the checkout section of a service to see how easy it is to get started with our services.
Our company is registered in the state of Massachusetts and has a current and Certificate of Good Standing You can verify our certificate by clicking the link and entering our number 24070154030. This way you can verify our presence and establishment directly from the Secretary of the Commonwealth of Massachusetts
